Learning how to feel again: Towards affective workplace presence and communication technologies

Abstract

Affect influences workplace collaboration and thereby impacts a workplace’s productivity. Participants in face-toface interactions have many cues to each other’s affect, but work is increasingly carried out via computer-mediated channels that lack many of these cues. Current presence
systems enable users to estimate the availability of other users, but not their affect states or communication
preferences. This work investigates relationships between affect state and communication preferences and demonstrates the feasibility of estimating affect state and communication preferences from a presence state stream.